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complains

Complains against banks & life insurers surged; how to avoid becoming a victim

Financial Industry Disputes Resolution Centre Ltd or FiDREC for short has reported an increase in complains against financial institutions. Complains against banks were up by a whopping 48%; for life insurers, the complains were up by 31%. Complains against licensed financial advisory firms and insurance intermediaries was down slightly by 5%. Source: FiDREC annual report 2015/2016 and FiDREC annual report 2014/2015. In this article, I will briefly provide a few tips on how to avoid … [Read More...]

robo-adviser

My adventure with FinTech, Robo-Adviser and story

Recently MAS announces that it will allow full suite of life insurance products to be offered online without advice. Moreover, regulations will be updated to include robo-advisers (Source: MAS opens door to full suite of life products online, and much more in fintech). Just last Sunday, the Straits Times announced that the launched of an insurance ‘robo-adviser’ which later I found out was not true. More on this later. So, what’s the impact to consumers and (human) financial … [Read More...]

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