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You are here: Home / Frequently Asked Questions / FAQs on Wilfred Ling's Financial Services / Why do you insist to meet clients in office during office hours?

Why do you insist to meet clients in office during office hours?

14, March 2013 by Wilfred Ling Leave a Comment

Last Updated on 10, April 2014

Firstly, the question assumes that it is “normal” for financial advisers to meet clients at any venue, day and time. This assumption is based on observations that most financial advisers meet at any time, venue and day to meet their clients. However, the underlying reason is because most financial advisers treat their occupation as a sales job, while clients treat the financial advisers just as another door salesperson.

Second, it is more professional to do financial planning in an appropriate environment which has privacy and comfort.

Third, it has to do with time management. Advisers who work during odd hours do not have any work-life balance as they are not likely to have any personal time with their own family members during outside office hours. Advisers that do not have work-life balance are not likely to stay in the industry for long. It is not to your interest if that is happening to your adviser.

Fourth, our office is fully equipped and all information is available. It is unproductive to have multiple appointments just because certain information is not on hand.

Fifth but most importantly, in financial planning it is important for clients to allocate some of their time to do some planning as I do not believe clients should outsource all their financial matters to others. If an individual is not willing take a half day leave out of the available 14 or 21 annual days leave entitlement to ensuring their finances are sorted out, it also mean that I will have difficulty getting hold of clients to review their finances and update them on an on-going basis. Thus, I insist that all my clients must be willing to set a side a small amount of their own time to their own finances. This is for their good – I want all my clients to take personal responsibility for their own well being. The first step in achieving financial freedom is to take personal responsibility.

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